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PHR Certification Practice Test
Human Resource Development
PHR Certification
Human Resource Development
Practice Test
Question 1 of 3
79% Get this Question Right
Finding and eliminating problems that interfere with quality and creating an environment that is conducive to creativity are two benefits of:
A
team building
B
organizational development
C
a total quality management (TQM) system
D
organizational learning
The benefits of a total quality management (TQM) system include finding and eliminating problems that interfere with quality, identifying customers and satisfying their needs, eliminating waste, encouraging pride and teamwork, and creating an environment that is conducive to creativity.
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